Privacy Policy

Last Updated 28 April 2026

All Aspect Media Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us, make an enquiry, use our services, download resources, sign up to our emails, attend training, or otherwise interact with us.

This policy applies to the website www.allaspectmedia.co.uk and to personal information we process in connection with our business activities.

1. Who we are

All Aspect Media Ltd is a company registered in England and Wales under company number 11258564.

Our registered address is:

16 East View Road, Ringwood, Hampshire, BH24 1PP

Our VAT registration number is 435 8960 59.

For the purposes of data protection law, All Aspect Media Ltd is the data controller for the personal information described in this Privacy Policy. This means we decide how and why your personal information is used.

You can contact us about this Privacy Policy or your personal information using the details below:

Email: info@allaspectmedia.co.uk
Telephone: 01425 511479
Post: 16 East View Road, Ringwood, Hampshire, BH24 1PP

2. The laws that apply

We process personal information in accordance with applicable UK data protection and privacy laws, including:

UK GDPR
Data Protection Act 2018
Privacy and Electronic Communications Regulations 2003, known as PECR
Data (Use and Access) Act 2025, where relevant as its provisions come into force

3. What personal information we collect

Depending on how you interact with us, we may collect and process the following types of personal information:

Your name
Your business or company name
Your job title or role
Your email address
Your telephone number
Your postal address or business address
Information you provide through contact forms or enquiry forms
Information you provide when requesting a quote, proposal, audit, consultation, training or service
Information about your website, marketing activity, advertising accounts or business goals where relevant to our services
Billing and payment information
Records of emails, calls, meetings and other communications with you
Marketing preferences, such as whether you have subscribed to or unsubscribed from our emails
Information about your use of our website, including IP address, browser type, device information, operating system, pages visited, referral source, time spent on pages and website interactions
Cookie and tracking information, where applicable
Feedback, testimonials or survey responses
Information required for legal, accounting or business administration purposes

We may also receive information from third-party platforms where you interact with us, such as Google, Meta, LinkedIn, Mailchimp, payment providers, booking tools, CRM systems, analytics platforms or other business tools we use.

4. How we collect personal information

We may collect personal information when you:

Visit our website
Complete a contact form
Request a quote, audit, proposal, strategy session or consultation
Download a guide or resource
Sign up to our email list
Book a call or meeting
Buy a product, course or service from us
Communicate with us by email, phone, social media, video call or post
Engage with our adverts, emails, website or social media content
Become a client, supplier or business contact
Provide information to us during the delivery of our services

We may also collect limited technical information automatically through cookies, analytics tools and similar technologies. More information is provided in the cookies section below.

5. How we use your personal information

We may use your personal information for the following purposes:

To respond to your enquiries
To provide quotes, proposals and recommendations
To supply our services to you
To manage client relationships
To provide website design, Google Ads, marketing, training, audits, consultancy and related services
To process payments and manage invoices
To deliver digital resources, courses or training materials
To send service-related communications
To send marketing emails where permitted by law
To personalise or improve our website, content and services
To analyse how people use our website
To manage advertising, remarketing and conversion tracking where consent is required and has been given
To keep internal business records
To comply with legal, tax and accounting obligations
To protect our business, website, systems and legal rights
To respond to data protection rights requests, including Subject Access Requests
To handle complaints, including data protection complaints

6. Our lawful bases for using personal information

We will only use your personal information where we have a lawful basis to do so.

The lawful bases we may rely on include:

Contract

We may process your personal information where it is necessary to enter into or perform a contract with you. For example, this applies when we provide services, prepare proposals, manage projects, process orders or communicate with you as a client.

Consent

We may rely on your consent where you have actively agreed to something, such as receiving certain types of marketing communication or allowing certain cookies or tracking technologies.

You can withdraw consent at any time.

Legitimate interests

We may process your personal information where it is in our legitimate interests and your rights do not override those interests.

This may include:

Responding to business enquiries
Managing client relationships
Improving our website and services
Keeping business records
Promoting our services to relevant business contacts
Understanding the effectiveness of our marketing
Protecting our business, website and systems
Following up with people who have shown an interest in our services

DUAA clarifies that direct marketing may be a legitimate interest, but PECR rules still apply to electronic marketing, cookies and similar technologies.

Legal obligation

We may process your personal information where we need to comply with a legal obligation, such as accounting, tax, fraud prevention, regulatory or data protection obligations.

7. Marketing communications

We may use your personal information to send you marketing communications about our services, resources, events, training, guides or updates where permitted by law.

We may send marketing communications where:

You have consented to receive them
You have bought or enquired about similar services and have not opted out
We have a legitimate interest in contacting you as a relevant business contact
The law otherwise allows us to do so

You can opt out of marketing at any time by clicking the unsubscribe link in our emails or by contacting us at:

info@allaspectmedia.co.uk

We will not sell your personal information to third parties for their own marketing purposes.

We may keep a record of your marketing preferences so that we can respect your opt-out or unsubscribe request.

8. Cookies and similar technologies

Our website uses cookies and similar technologies.

Cookies are small files placed on your device when you visit a website. Similar technologies may include tracking pixels, tags, scripts, local storage and other tools that store or access information on your device.

We may use cookies and similar technologies for the following purposes:

To make our website work properly
To keep the website secure
To remember your preferences
To understand how visitors use our website
To improve our website and services
To measure the effectiveness of marketing activity
To support advertising, remarketing and conversion tracking

Some cookies are essential and do not require consent because the website cannot function properly without them.

Other cookies, including analytics, advertising, remarketing, conversion tracking and profiling technologies, may require your consent before they are used.

DUAA introduces additional exceptions where some storage and access technologies may be used without consent, including certain statistical purposes, but the ICO makes clear that advertising and marketing technologies are not covered by these exceptions and still require consent where applicable.

Where required, we will provide clear information and choices through our cookie banner or cookie settings.

You can usually control cookies through your browser settings. You may also be able to change your cookie preferences through our website cookie tool, where available.

For more information, please see our separate Cookie Policy, where one is provided.

9. Analytics, advertising and remarketing

We may use analytics and advertising tools to understand website performance, measure campaign results and improve our marketing.

These tools may include, but are not limited to:

Google Analytics
Google Ads
Google Tag Manager
Meta Pixel
LinkedIn Insight Tag
Microsoft Advertising
Email marketing tools
CRM and reporting tools

These tools may collect information such as your IP address, device information, browser information, pages visited, actions taken on our website and interactions with adverts or emails.

Where these tools involve cookies, pixels or similar technologies that require consent, they should only be used where consent has been given.

10. Sharing your personal information

We may share your personal information with trusted third parties where necessary for the purposes set out in this Privacy Policy.

These may include:

Website hosting providers
Email hosting providers
CRM providers
Email marketing platforms
Payment processors
Accounting and bookkeeping providers
Analytics providers
Advertising platforms
Cookie consent tools
Project management systems
Video call and communication platforms
IT, website and security providers
Professional advisers, such as accountants, consultants or legal advisers
Regulators, public authorities or law enforcement where required by law

We only share personal information where we have a lawful reason to do so and where appropriate safeguards are in place.

We do not sell your personal information.

11. International transfers

Some of the third-party services we use may process personal information outside the UK.

Where personal information is transferred outside the UK, we will take steps to ensure it is protected in accordance with applicable data protection law. This may include using approved safeguards, such as adequacy regulations, international data transfer agreements or other lawful transfer mechanisms.

This is particularly relevant where we use cloud-based tools, analytics platforms, advertising platforms, email marketing platforms, CRM systems or other providers based outside the UK.

12. How long we keep your personal information

We will only keep your personal information for as long as necessary for the purposes for which it was collected.

The length of time we keep information depends on the type of information and the reason we hold it.

As a general guide:

Enquiry information may be kept for as long as needed to respond to and follow up on the enquiry
Client records may be kept for the duration of the client relationship and for a reasonable period afterwards
Financial and accounting records are usually kept for at least six years for tax and accounting purposes
Marketing records may be kept until you unsubscribe or opt out
Suppression records may be kept to ensure we do not contact you again after you have opted out
Website analytics data may be kept for the period set in the relevant analytics tool
Legal or complaint records may be kept for as long as necessary to protect our legal position or comply with obligations

When we no longer need your personal information, we will delete it, anonymise it or securely archive it.

13. How we protect your personal information

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

Secure website connections
Password protection
Access controls
Secure business systems
Limited access to personal information
Use of reputable service providers
Backups and security measures where appropriate
Internal procedures for handling personal information

No website, email system or online service can be guaranteed to be completely secure. However, we take reasonable steps to protect the personal information we hold.

14. Your data protection rights

Under UK data protection law, you have rights in relation to your personal information.

These rights may include:

The right to be informed about how your personal information is used
The right to access the personal information we hold about you
The right to have inaccurate personal information corrected
The right to have personal information deleted in certain circumstances
The right to restrict how your personal information is used
The right to object to certain types of processing
The right to data portability in certain circumstances
The right to withdraw consent where we rely on consent
Rights relating to automated decision-making and profiling, where applicable

These rights are not absolute and may depend on the circumstances.

To exercise your rights, please contact:

info@allaspectmedia.co.uk

We may need to confirm your identity before responding to a request.

15. Subject Access Requests

You have the right to request a copy of the personal information we hold about you. This is commonly known as a Subject Access Request, or SAR.

When responding to a Subject Access Request, we will carry out reasonable and proportionate searches to locate the personal information we hold about you.

We may ask you to confirm your identity or provide further information to help us understand the scope of your request.

We will respond within the timeframe required by law, unless an extension or pause is permitted under applicable data protection law.

DUAA clarifies that organisations only need to carry out reasonable and proportionate searches when responding to SARs.

16. Data protection complaints

If you have a concern about how we collect, use, store, share or delete your personal information, or how we have handled a request relating to your data protection rights, you can make a data protection complaint to us.

You can complain by contacting us at:

Email: info@allaspectmedia.co.uk
Post: 16 East View Road, Ringwood, Hampshire, BH24 1PP

Please provide as much detail as possible so we can investigate your complaint properly.

We will acknowledge your data protection complaint within 30 days of receiving it.

We will then take appropriate steps to investigate and respond to your complaint without undue delay. We will keep you informed where appropriate and provide an outcome once our review is complete.

The ICO has confirmed that organisations will be required to have a data protection complaints process, with the new requirement due to come into force on 19 June 2026.

17. Complaining to the ICO

If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner’s Office.

The ICO’s website is:

www.ico.org.uk

We would appreciate the opportunity to deal with your concerns first, so please contact us before contacting the ICO where possible.

18. Automated decision-making and profiling

We do not use your personal information to make solely automated decisions that have a legal or similarly significant effect on you.

We may use analytics, advertising or marketing tools to understand website activity, improve our services or deliver more relevant marketing. Where this involves cookies, pixels or similar technologies that require consent, we will request consent where required by law.

19. Children’s data

Our website and services are intended for business users and are not aimed at children.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it where required.

20. Links to other websites

Our website may contain links to other websites, platforms or third-party services.

We are not responsible for the privacy practices, content or security of those third-party websites. You should read their privacy policies before providing personal information to them.

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “last updated” date.

We recommend that you check this page occasionally to ensure you understand how we use your personal information.